You may check your goods while you receive it. If you discover that goods are
damaged, we will replace that goods as soon as we can or full refund amount you paid.
Some items/conditions are NOT allowed returnable. In circumstances which has obvious
sign of use, custom order by customers, goods purchase from other Sellers etc...
All returns must be in good condition and all original packaging (including invoice) must
be in place for full refund to be issued. Our guarantee does not cover accidental
damage or wear of product caused by customer. Once we have received your return at
our warehouse, we will credit you in the same manner as your original payment within 7
days of receiving the returned item.
Please return your purchase to the following address:
TOTCO Trading Sdn Bhd
12 Lorong 6C/91,
Taman Shamelin Perkasa,
56100 Kuala Lumpur, Malaysia. Tel: +603 9200 2226 Fax: +603 9281 1113
We are always here to help, if you have questions, please email to enquiry@totco.com.my
Return policy
